What is supplier representation?
We support to identify customer needs from in-plant customer contact anytime and solve them. It is an urgent response service that enables immediate cost-effective by supporting instantly containment, sorting and rework, if necessary.
Companies using our Quality Representatives for their "eyes and ears" in their customer's plants are better able to resolve quality concerns before they become quality issues. In turn, they are better able to maintain healthy relationships with their customers.
DreamHill provides all services related your request including below:
¤ýContinuous information exchange with customer
¤ýIdentify proactive quality issues through monitoring
¤ýSupport Launch and Pilot Production
¤ýImmediate Customer Response at Customer plant
Benefits of Using Supplier representation Service
¤ýExpansion of quality control scope in customer plant
¤ýReduce costs of business trip/outing for quality issue resolution
¤ýPrevent your employee's Man hour loss and expect improvement of business
¤ýImprove customer support effect
¤ýFavorable evaluation expectation from increased customer satisfaction |